Image of doctor reaching out to a child's hand and touching

Accessibility Statement

The Leeds Care Record aim to ensure that as many visitors to our website have a positive experience when navigating through our content. We are working hard to improve our website accessibility standards so that everyone has a positive digital experience when viewing our online information.

Our accessibility statement for does not apply to other websites affiliated with our partners whom should feature their own accessibility statements. This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances and exemptions listed below. Whilst we aim to achieve the governments recommended standards for web accessibility, we may not be able to comply with every standard due to limiting factors beyond our control. 

Should you have a disability, the website AbilityNet has advice on making your device easier to use. If you are a user with accessible needs, using this site you should be able to do the following:

  • Browser zoom to 150%+ to maximise the text size, with the site content adjusted accordingly.
  • Navigate the majority of the site using your keyboard (including using our online forms)
  • Use your speech recognition software to navigate most of the site (language dependent).
  • Use a screen reader to listen to most of the site content. Our content has also been put together to try and make reading as easy to understand as is possible.
  • Watch our videos with closed captions (however some screen readers may have problems reading our content from embedded videos).

We know some parts of this website may not be fully accessible. We try our hardest to consider our content we offer meets the latest accessibility standards, however we understand we could always improve things further. Some areas you may notice these issues include:

Things you may experience that may not be fully accessibly compliant:

  • Some screen reader software tools will not read content featured on PDF or Word documents. Some of our PDFs are essential to providing our services. For example, we have PDFs with information on how our services work, such as downloadable posters and leaflets. However where a PDF document is provided we also look to provide a similar HTML version elsewhere on the website so that screen readers can rely the information effectively.
  • Some images may not feature detailed alternative descriptions of the images shown, and some historically images may be missing some all together however this is something which we are reviewing internally within the team by dedicating some working time and reviewing our visible media.
  • The colour contrast on some page content may be insufficient for all users accessibility needs. Whilst we have tried to ensure our design of the website is ‘fuss-free’, we also work hard to ensure the Leeds Care Record branding is also represented. Access to edit the site stylesheets are also not accessible by the project team directly which limits some of the possible changes we would like to make.
  • The text height or spacing of text cannot be modified by the user, unless you have the tools to do this, however we have not been able to test this.
  • This website uses a wordpress template that is not bespoke for our needs which may limit certain accessibility standards from being fully compliant. This is simply down to budget constraints.
  • Some content uses 3rd party installed plugins, such as the homepage Video Slider functionality or the contact us Google Maps. These cause errors to display when run through some web accessibility tools (such as and Google Chrome Lighthouse Tool). Because these are 3rd party tools, we have no control over how we can improve their accessibility compliance. There are some unlabelled items within these plugins that affect the accessible scoring of this site. These however, should not affect your ability to use this site.
  • Some of our forms are missing explicit auto-complete and required attributes on form fields.

As there are a number of tools available to meet the various accessible needs of web users, this website may not work perfectly for everyone. If there is something which you would like us to work harder at, feel free to drop us a line here:

Disproportionate burden

We do not provide audio descriptions or transcripts for videos as this would be a disproportionate burden to produce. When videos are hosted on YouTube then automatic captions are available.

We haven’t been able to access any available user accessibility tools which has prohibited a true testing simulation of our site functionality nor have we been able to test with real end users with real-world accessibility needs.

Further help on accessibility

For more information on making the web easier to use, please visit the My Computer My Way, which includes guides showing how you can change your browser, computer, keyboard and mouse settings to make the web more accessible for you.

There are also controls in your web browser which will modify the text size. Most browsers allow you to resize text or change the magnification by holding down CTRL and + to increase size and CTRL and – to decrease size. CTRL and 0 resets the size back to normal. Mac users should replace CTRL with the Command key.

Problems using our website?

Finally, if you are having difficulty using our website, please contact us giving as much information as possible about the nature of the problem.

How this statement was prepared

Last updated: 16/12/2020

This statement was prepared on: 21/05/2020